Help

Browse The Site

To move around this site simply point your cursor to the required topic and click the left hand button on your mouse. The new page will then load on screen. The item tabs along the left hand side and along the top of the screen enable you to navigate quickly around the site.

Search For Products

Click on the home tab at the top of the screen. The Product Categories list will appear. You can then click on a category to view the products and drill down into the various types and choices available. New products are highlighted by clicking on the New Products tab at the top of the screen.

Products can also be searched for using the Search facility button just under the top tabs to the right of the screen. The product name or keyword can be typed in to the box provided and the available items can be viewed by clicking on the Go button. Alternatively a more specialised search can be initiated by clicking on the Advanced Search button where products can be found by entering Product Codes, Categories, Names and Values in the fields provided.

User Login
 
You do not have to be a registered user to browse the site but you do have to Login if you wish to purchase products from the site. Simply click on the My Account tab and then the New User button to enter your contact details, username and register a password for future use. This process can also be accessed once you have viewed and selected products. When you re visit our site you can enter your username and password to proceed to the checkout without re entering your details again. All details can be updated at any time by using the My Account tab and changing your details on the registration screen. Do not worry if you forget your password. There is a feature within the My Account tab that will allow you to obtain a new password.

Place Products Into Shopping Basket

Once you have identified the product that you wish to purchase, enter a quantity in the box provided next to the price of that product and simply click on the ADD button. This will place the item in your shopping basket. You can then carry on browsing products or proceed to the Checkout by clicking on the Shopping Basket or My Basket tab at the top of the screen. You can edit/remove items from your basket by using the on screen buttons available at any time.

Placing Your Order

When the Shopping Basket is displayed on screen you can click on the Proceed to Checkout button to complete your purchase. The items you have selected will be shown along with their values and the total amount payable. Follow the on screen prompts to complete the purchase. You may choose between payment by credit card or by trading account. The credit card option is the quickest way to proceed. However, if you wish to use your existing  nett 30 day account or open  a new account simply contact us and we will update your account details . New accounts will be set up subject to credit status and suitable references. Payment of a pro forma invoice will normally be required on the first order. This will be emailed to you by return.

Our credit card payment provider is Natwest Plc who  operates a safe and secure transmission system using SSL.

You will automatically receive an email confirmation and an order confirmation by return from us.

 
Send Me A Catalogue

We produce a 449 page catalogue that contains over 10,000 products ( some of which are not on our web site at present ). Please click on the link contained on our home page and then complete your contact details to receive the latest copy of our catalogue by return post.

Price And Delivery

All prices are shown in £ sterling and are subject to VAT. All orders over £100 in gross value are delivered free to UK mainland addresses unless the product falls into the small category of items that by their nature require a carriage charge. These items would have been marked as such against their browse detail and the amount of carriage will be advised to you by a separate email. All orders under £100 will be subject to an admin charge of £12.50 plus vat but you may select a multiple of items within such an order.

Exact delivery schedules can be advised to you by our sales team who can be contacted by telephone on

 01279 724989 or by email or using the Contact Us tab on the left hand side of the screen.

Terms And Conditions

Our standard terms and conditions plus other information about our company can be found by clicking on the About Us tab on the left hand side of the screen.

Bespoke Products And Contact Us

We are able to provide bespoke products and steel fabricated items along with service & maintenance contracts. Please click on the Bespoke Products tab to find  more information and the facility to use our online Quotations Request screen. The Contact Us tab contains our full address, phone / fax details along with a location finder map for your convenience. You will also see an email contact form that you can use to send us any requests that you may have.

 

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